Welcome to Soulful Equine
Please read this important legal information carefully before using the site. By using this site you signify your consent to these Terms of Service. If you do not agree to the Terms of Service, please do not use the site.
Site is owned and operated by SOULFUL CREATURES™ LLC (DBA SOULFUL EQUINE®), a Texas company, hereafter referred to as SOULFUL EQUINE®. SOULFUL EQUINE® maintains this site for your personal education and information. Please feel free to browse the site.
Terms of Service
You agree to receive communications from SOULFUL EQUINE electronically via e-mail. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
All website design, text, graphics, the selection and arrangement thereof, and all software are Copyright 2010, SOULFUL EQUINE. ALL RIGHTS RESERVED. Permission is granted to electronically copy and to print in hard copy portions of this site for the sole purpose of placing an order with SOULFUL EQUINE, or using this website as a shopping vehicle. Any other use of materials on this website-including reproduction for purposes other
than noted above, modification, distribution, or replication-without the prior written permission of SOULFUL EQUINE, is strictly prohibited.
SOULFUL EQUINE, SOULFUL CREATURES LLC, Helping Your Horse THRIVE, Help Your Horse THRIVE, Soulful Guardian and all page headers, custom graphics and button icons are service marks, trademarks, and/or trade dress of SOULFUL EQUINE . All other trademarks, product names and company names or logos cited herein are the property of their respective owners.
Ownership of Materials
All intellectual property is copyrighted by SOULFUL CREATURES LLC. Reproduction, distribution, retransmission, modification, public display, and public performance of such materials is prohibited and will be pursued to the fullest extent of current copyright infringement laws. Under no circumstances should any materials be copied or reproduced.
SOULFUL EQUINE aims for accuracy. However, we do not warrant that product descriptions are accurate, complete, reliable, current, or error-free. In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, we shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit to your credit card account in the amount of the charge. We apologize for any inconvenience this may cause you. If you are not completely satisfied with your purchase you may return it.
Products available at SOULFUL EQUINE may come with manufacturers’ written warranties. SOULFUL EQUINE makes no representations or warranties regarding products available at its site. While some manufacturers’ warranties may pass through to you, SOULFUL EQUINE does not represent and warrant that the manufacturers’ warranties will pass through to you. You should read any manufacturer’s warranty associated with any product you purchase to determine coverage.
Links of our Website
This website may contain links to other websites operated by third parties other than SOULFUL EQUINE. Such links are provided for your convenience only. SOULFUL EQUINE does not control such websites and is not responsible for their content. The fact that this site contains links to other sites does not mean that SOULFUL EQUINE approves of, endorses or recommends those sites, nor does it imply any association with their operators. SOULFUL EQUINE disclaims all warranties, express or implied, as to the accuracy, legality, reliability or validity of any content on any other site and disclaims all responsibility for any loss, injury, claim, liability or damage of any kind resulting from any third party websites or content therein directly or indirectly accessed through links in this site.
Click here to read Soulful Equine’s disclaimer.
Recommendations and Affiliates Policy
Click here to read Soulful Equine’s affiliates policy.
If you are not satisfied with any product you order from SOULFUL EQUINE, simply return it in new condition within 30 days for replacement or full refund. Items returned in new condition after 30 days and within 90 days are eligible for a full refund in the form of a store credit. We cannot give refunds after 90 days.
Special order, drop ships, sale items and custom merchandise may not be returnable or may be subject to a restocking fee. Books, videos, CDs, DVDs, downloadable info-bundles and software are not returnable unless otherwise stated.
Please include a brief explanation for the reason of the return and send a copy of your original invoice. You will be responsible for shipping on returned items. We recommend Insured US Mail to assure your returns are covered in case they are lost.
Please send your returns to:
SOULFUL EQUINE – Returns
PO Box 436
Tioga, TX, 76271
Security and Privacy
At SOULFUL EQUINE we use Secure Socket Layer (SSL) technology to encrypt the information you send us when you place your order. The information is encrypted on your computer, sent through the Internet as jumbled code, and decoded on SOULFUL EQUINE’S secure server. It cannot be read in transit.
If you are still skeptical about placing your order online, you may place your order over the phone at 903.345.5568 during customer service hours: Monday – Friday from 8:30 a.m. To 5:30 p.m. CST.
What information do we collect?
To provide exceptional service, we ask for telephone and email contact information with all orders. This helps us to resolve problems quickly. We also ask for your billing address, which we use to authorize your credit card.
What do we use your information for?
Any of the information we collect from you may be used to either handle transactions or to send periodic e-mails either about your order or upcoming promotions. We promise that we will never sell, trade or rent your telephone or email information to third party marketers.
How do we protect your information?
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider?s database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.